Double A’s 8-Step Satisfaction Guarantee

  • 1. Communication

    Clients are frequently updated on the progression via emails, photos, videos and phone-calls throughout the project. This ensures clients are kept up-to-date with details.

  • 2. Built to Budget

    Quotes are honoured with strict guidelines. Any variations you request throughout the build will be priced and sent to you for your approval before any work commences.

  • 3. On Time

    Our extensive knowledge and experience enables us to provide a schedule at the beginning of every project so you know the timing of your project. Any updates to this schedule will be sent to you as soon as they have been applied.

  • 4. Quality

    Our quality control checklist implemented on every site adheres to the highest quality standards. We guarantee that only certified trades will be working on your home throughout the build.

  • 5. Respect

    Every team member follows a specific Rules on Site list to ensure the client is respected:

    • No swearing onsite

    • All rubbish left by workers will be removed

    • Music kept to a low level on site

    • You will be greeted with a smile and regularly informed about the progress of your project

  • 6. Family Values

    Double A is a family run business. Our Director, Anthony, teaches the value of hard work and accountability to all Double A employees. These values are applied to all projects.

  • 7. Transparency

    Through openness, timely communication and accountability, we maintain full transparency with our clients. Through our unprecedented communication we are easily able to show you how a project is being managed.

  • 8. Grit

    Anthony’s background competing in endurance events such as Ultra-marathons and Ironman competitions has fostered his grit over time. This grit and drive demonstrated is applied to all jobs and inspires other employees. This is where the Iron Forged guarantee stems from, and is why we are so passionate about sticking to our guarantee.